Frequently Asked Questions (FAQ)
The fastest way to get answers
ToneBoosters provides free demo software of all products available for download here. In contrast to many other plug-in vendors, the demos have no time restrictions but saving of settings is disabled when a plug-in is running in demo mode.
Yes, absolutely! Our software installer will install universal binaries that
contain separately optimized code for Intel and Apple silicon processors which will run natively on each platform. No need to use Rosetta 2.
Simply purchase a license in our online store; your purchase will be processed by 2Checkout/Verifone. You'll be sent an activation code by email after the purchase of a license. You can also find
the activation code in your 2Checkout/Verifone account. Then open the demo plug-in, enter your email and activation code when asked. That's all! Enjoy your fully-functional, licensed plug-in.
You can find invoices and activation codes for all recent purchases in your 2Checkout/Verifone account.
Login with the email used to purchase a license, nagivate to the 'My Products' tab, and you will see your actiation codes listed for each product as 'Registration info'.
If you have purchased ToneBoosters licenses prior to 2015, European privacy laws prevent us from sharing your license information with 3rd parties. As a result those licenses will not show up in your reseller account. Contact us if you need any support with such licenses. In addition, NFR, demo and transferred licenses will not show up in a reseller account either.
If your download links for v3 plugin key files expired, simply download and install the legacy plugin installer - see our FAQ item about 'Where can I find older (legacy v3) plug-ins' below.
The installer will also install license key files - no need to download those key files from your account.
Yes, our software updates (e.g. version 4.1 to version 4.2) are free of charge. See our changelog for an overview of updates provided recently. Upgrades, on the other hand (e.g. version 4.x to version 5.x) are not free.
Please read the end-user license agreement (EULA) that you agreed upon when using our website or software carefully.
Not all license types qualify for a transfer. A license can only be transferred after payment of the applicable transfer administration fee of EUR 25,=, and
after ToneBoosters has received all required information for a license transfer, including the full name and registered email address of the current licensee,
the full name and email address of the new licensee, and the name of the product to be transferred. If your license qualifies for a transfer, please
click here to initiate a tarnsfer and pay the license transfer fee.
Yes, absolutely! You can use a personal license on up to 4 computers simultaneously, and this includes mixed use on Windows or macOS computers.
Please refer to our the end-user license agreement (EULA) for more details.
No bundles per se, but we have bundle prices! We don't want you to feel pressured to purchase more plug-ins than you really need because of a bundle discount.
Hence our prices are always competitive even if you buy a single plug-in.
Absolutely! Most of our plug-ins (but not all) support the latest and greatest developments in spatial audio production technology, such as
Dolby Atmos, Facebook 360, B-format, Ambisonics and alike. Spatial audio (up to 16 channels) is only supported in AU, VST3 and AAX plug-in versions but not in VST2 due to VST2 API limitations. Please refer to our
detailed specification pages and product manuals for more information about spatial audio support for a specific product.
The Windows and macOS versions of the TrackEssentials and BusTools (v3) plug-ins are enjoying their well-deserved retirement after being in service for over a decade and are now made
available as freeware. Use the links below to install these legacy plugins. Please note that these plugins come as VST (and AU) formats only. The freeware offer does not apply to Android in-app versions.
Apple Silicon processors (M1, M2, etc) will require that the host program runs in Intel mode (using Rosetta 2).
Please read the terms and conditions carefully prior to downloading or using these free plugins. Free plugins come without support or warranty.
Yes you can on a desktop computer - with a little help. All plug-ins are provided as stand-alone app to allow processing of audio from an external sound card; this provides a means to run TB plug-ins on a separate computer in your studio.
The stand-alone apps will however not process any audio from a browser, streaming media service, or playback from a host program that does not natively support VST, VST3, AU or AAX plug-ins. In order to process
system-wide audio, use third-party software to run VST or Audio Unit plugins on your computer's system audio bus, such as Equalizer APO for Microsoft Windows or
Soundflower or Blackhole for macOS.
On a desktop computer (Windows / macOS): yes you can. Please see the FAQ item above on 'Can I run TB plug-ins in stand-alone mode?'. On iOS, this is currently not possible due to limitations of the iOS platform, unless
the streaming service app already supports AUv3 plugins.
If you use a Windows host that does not yet support VST3 plugins but does support the older VST plugin format, you may need to configure the VST scan path of your host. Add the following path and
request the host to re-scan all plugins: C:\Program Files\Common Files\VST2\